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Q: Can you hold a place before I apply?
A: No, complete application(s), move-in date requirements met, and other terms agreed upon will be required before we will hold the property. We
require that all prospective renters either view the home or have a proxy view the home on their behalf before an application will be processed.
Once an application is approved, the security deposit is due within three (3) calendar days.
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Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: No, the security deposit is due within three (3) days of approval. The full first month’s rent and any additional fees are due the day the lease begins.
If you move in mid-month, your rent will be prorated for the first of the following month.
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Q: How old do you have to be to apply?
A: Anyone over the age of 18 is required to complete an application.
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Q: Is the deposit refundable?
A: Yes, minus any damages and/or unpaid balances.
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Q: You have a property I want to rent. How do I apply?
A: Contact the property manager to first view the home. If you decide to apply, you will submit your application online.
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Q: How do I pay rent?
A: You may set up automatic payments through your Tenant Portal, pay by mail, or drop off in our dropbox.
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Q: I want to get a pet. What do I do?
A: Reach out to your Property Manager in writing to request approval and start the process.
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: Submit written notice to your Property Manager as soon as possible.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: The homeowner will be responsible for standard maintenance items. Tenants are responsible for any damage above and
beyond normal wear and tear, neglect, or damage caused by others on the premises. As a tenant, you are responsible for
changing your air filter(s) monthly (these are shipped to you monthly as part of the Utility & Maintenance Reduction Program
for $20 per month), testing monthly and changing batteries in smoke detectors as needed as well as batteries in thermostats,
replacing all interior and exterior light bulbs that are burnt out or broken, pest control, cleaning front-load washing machine
seals, and replacing any broken or damaged blinds. If a foreign object is found in a drain, the garbage disposal, or other plumbing,
you will be responsible for the cost of repair/replacement. Tenants are responsible if an appointment is scheduled with a vendor and
are a “no show”. This will result in a tenant charge for the invoice we receive from the vendor. You are responsible if your keys are lost or stolen.
